Payments
PayPal and credit cards
You can pay comfortably and securely. We accept Mastercard, Visa, Visa Electron, Postepay, American Express and all major credit and debit cards in circulation.
• If you already have a PayPal account, identify yourself with your email and password and confirm the payment.
• If you don't have a PayPal account, you can pay using your credit/prepaid card as an unregistered PayPal user: in this case, just select the type of card, fill in the necessary data (the same as for payment by credit card) and confirm the payment.
As soon as the payment is credited to us, the package is shipped within two working days. If you return the goods to us, the amount of your order will be refunded to your PayPal account (or to your credit card if you are an unregistered PayPal user).
Do you use a credit card? Make sure you have read the changes taking place from 14 September 2021! Read below.
Since 14 September 2020, your online payments have become much safer! Why? The new European Payment Services Directive 2 (PSD2) has come into force.
The banking institutions have adapted to its implementation and we in turn have made the necessary changes.
We offer you a preview of what has changed.
What has changed for you?
If your preferred payment method is a credit card, we recommend asking your bank if your credit card already has two-factor authentication enabled. If it is, there is no change.
Otherwise, your bank can certainly help you enable two-factor authentication for your credit card. In the meantime, you can choose one of the other payment methods we offer. If you should therefore encounter problems with order confirmation, we suggest you choose PayPal or cash on delivery.
What are the advantages of PSD2?
PSD2 is intended to protect your credit card data against fraud even more effectively. Since September 2020, you need to confirm your identity twice to verify that you are using the credit card and not someone else. If someone steals your phone, computer or credit card, they won't be able to use them to make payments online. To confirm the payment, the thief will need a second authentication method, such as your PIN or fingerprint. You can find more details about PSD2 on the Banca d'Italia website
Cash on delivery
You can pay directly on delivery. This service includes a surcharge of €4.90.